01

Professional profile

Dede teaches Global Studies at UNC Charlotte while completing a PhD in public policy. She is the founder and CEO of Language Services & Consulting LLC, a consulting firm that bridges people, policy, and public systems. She is also the chief visionary of Kingdom Women (Femmes du Royaume), a Charlotte based nonprofit empowering girls and women to thrive in dignity, purpose, and economic freedom.

02

Education

Expected 2027

Ph.D., Public Policy

University of North Carolina at Charlotte

Evaluating the Impact of U.S. Aid-Based Poverty Reduction in Africa: The Case of the Millennium Challenge Corporation

2022

Dual Master of Public Administration & International Relations (MPA, MAIR)

Maxwell School of Citizenship & Public Affairs, Syracuse University

Selected coursework

  • Managerial Leadership: nonprofit organizations and their roles in society
  • Speechwriting and strategic communication for diplomacy, crisis management, and policy making
  • Economic Dimension of Global Power
  • Fundamental Development for Nonprofit Organizations
  • Performance Management

2022

Certificate of Advanced Studies in Conflict & Collaboration (CAS)

Maxwell School, Syracuse University

Evaluating the Socio-Political Crisis in Togo

Selected coursework

  • Fundamentals of Conflict Studies
  • Negotiation: Theory & Practice
  • Mediation: Theory & Practice

2005

BS, Aviation Administration

SUNY Farmingdale College

2003

AS, Aviation Sciences

SUNY Schenectady County Community College

1999

Baccalaureate of Third Level Education, Philosophy & Languages (French)

Université de Lomé, Togo

03

Academic & teaching experience

Oct. 2025 to Present

Instructor of Record, Global Studies

University of North Carolina at Charlotte

Teaches Africa's historical and contemporary role in the modern world through development, global systems, and sustainability frameworks.

2023 to 2025

Lab Instructor, Communication Research Methods

UNC Charlotte, Department of Communication Studies

Taught qualitative and quantitative methods, SPSS, R, Stata, research ethics, data interpretation, and scientific writing.

2022 to 2025

Graduate Research & Teaching Assistant

University of North Carolina at Charlotte

Doctoral and community-engaged research, undergraduate research-team management, and quantitative and qualitative instrument design.

2022 to 2025

Teaching Assistant, Introduction to Macroeconomics

UNC Charlotte, Department of Economics

04

Research projects

Doctoral dissertation | Ongoing

Sustainable Poverty Reduction Strategies in Africa

Evaluates the Millennium Challenge Corporation as a U.S. aid-policy instrument through studies of institutional performance, poverty levels, and individual-level outcomes.

Mixed-methods research | UNC Charlotte

Prenatal to Age 3 Landscape Assessment

A baseline inventory of services and support in Mecklenburg County for families expecting or raising children ages zero to three.

Community-engaged research | UNC Charlotte

The Latino Equitable Access to Early Care (ECE) Project

Profiles Mecklenburg's Latino family population and early-care access landscape, identifying strategies to improve enrollment.

Mixed-methods research | Ongoing

Advancing Latina Mothers Employment Project

A community-driven project focused on increasing employment prospects for Latina mothers in Charlotte while training UNC Charlotte students in research.

Policy capstone | Syracuse University

Immigrants' Integration & Economic Development in Charlotte

Examines local integration policy, barriers to resources, economic-development effects, and policy alternatives.

05

Publications & presentations

Potochnick, S., Armstrong, L. M., Kangmennaang, J., Delmelle, E., Gadaire, A., Suclupe, R., Shahinfar, A., Valladares, B., Stamp, J., Govan-Hunt, D., Ordonez, S., Caro, L., Revens, K., Mikkelsen, E., Mikkelsen, I., Kangnissoukpe, D., et al. (2024, In press). Using civically engaged research to promote young Black and Latino children’s well-being. Politics, Groups, and Identities. doi:10.1080/21565503.2024.2423081

Kangnissoukpe, D. (2025). The impact of the Millennium Challenge Corporation on poverty reduction in Africa. Working paper presented at the African Studies Association Annual Conference.

Potochnick, S., Kangnissoukpe, D., Aguirre, M., & Luba, C. (2023). Lessons from a Community-University, Faculty-Student Project Advancing Young Black and Latino Child Development. Roundtable, UNCC Collaboration in Action Symposium.

06

Professional Experience

2022 to Present

International Language Consultant

APCSC DRC | DRC Embassy | Congo Mission Network

Supports multilingual communication for international conferences and dialogue among government, diaspora, and civil-society leaders.

2018 to 2024

Department Leader, Interpretation

Mont Carmel International Christian Center

Established the interpretation department, trained interpreters, and managed the church's interpretation services.

2016 to Present

Immigration Court Interpreter

EOIR via SOSi International

Provides consecutive and simultaneous interpretation and sight translation for complex legal proceedings across more than thirty U.S. states.

2015 to Present

Founder & CEO

Language Services & Consulting, LLC

Leads consulting in public policy, program design and evaluation, immigration and integration, data and policy analysis, and language access for government, nonprofit, and private-sector clients.

  • Interpretation and translation
  • Cultural awareness training and capacity building
  • Immigration and integration consulting
  • Program design and evaluation
  • Data and policy analysis

2013 to 2015

Bilingual Consumer Relations Specialist

Continental Tires, the Americas

Handled customer-retention work, warranty policies, goodwill concessions, and property-damage claims.

2011 to 2013

Property & Casualty Insurance Agent

Allstate Insurance

Resolved coverage inquiries, processed policies, coached team members, and supported client retention.

2004 to 2009

Flight Coordinator & Customer Service Liaison

JetBlue Airways

Coordinated flight operations, managed gate crews, monitored flights, and trained customer-service agents.

07

Nonprofit & program leadership

Jan. 2026 to Present

Founder & Board Chair

Kingdom Women-Femmes du Royaume

Leads governance, strategic direction, program design, partnership development, and fundraising for a nonprofit supporting girls and women.

Jan. 2025 to Aug. 2026

Director of Programming

The African Think Tank

Led strategic design and evaluation of initiatives in cultural education, economic empowerment, and diaspora engagement.

May 2024 to Jan. 2025

Assistant Director of Programming

The African Think Tank

  • Led a full formative evaluation of the organization's programming and used the findings to design a strategic programming framework.
  • Re-designed and developed the TATT Thrive: Growth-Focused Workshop Series, including its logic model, curriculum, facilitator engagement, and quarterly delivery.
  • Trained and managed programming teams, developed program budgets, and built systems for monitoring and evaluation, performance tracking, and continuous improvement.
  • Collaborated with internal and external stakeholders to improve program quality, expand partnerships, and support long-term sustainability.

2021 to Present

Chairwoman, Board of Directors

Togolese of Charlotte, Inc.

2016 to 2020

Co-Founder & President

Togolese of Charlotte, Inc.

08

Languages

Ewe & MinaNative

English & FrenchFluent / bilingual

SpanishWorking knowledge

Fon, German & LingalaBasic

09

Technical skills

Software

Stata, R, SPSS, Excel, Adobe Acrobat, Microsoft Office Suite, NVivo, and Tableau.

Research methods

Quasi-experimental design, Difference-in-Differences, mixed methods, qualitative coding, thematic analysis, and program evaluation.

Language services

Consecutive and simultaneous interpretation, sight translation, translation memory, CAT tools, and AI-supported workflows.

Leadership

Personnel and project management, strategic planning, program design, monitoring and evaluation, and stakeholder engagement.

10

Professional development

August 2024 to May 2025

STEM Communications Training Program (Participant)

The Graduate School, UNC Charlotte

Academic-year training through asynchronous courses and practical assignments, with in-person expert workshops, public speaking events, and networking with industry representatives.

  • Engaging audiences and communicating with numbers, images, and data
  • Communicating STEM outside academia
  • Combating scientific misinformation on and beyond social media
  • STEM writing for expert and general audiences
  • Creating STEM visuals and videos
  • STEM communication across cultures and disciplines

Spring 2025

Applied Research Experience, Program Design, Monitoring and Evaluation

Political Science & Public Administration, UNC Charlotte | Independent study with Dr. Carman

Semester-long professional development in evaluation practice and its foundations, completed as an assistant director of programming under Dr. Carman's supervision.

  • Examining the policy implications of dissertation research through program evaluation practice
  • Developing and applying program evaluation methods
  • Gaining practical community research experience under a faculty mentor
  • Strengthening professional consulting experience

Spring 2025

Topics in Graduate Professional Development: Leadership in the Workplace

The Graduate School, UNC Charlotte

Study of leadership styles, personal strengths, and areas for development.

  • Developing self-awareness and communication skills
  • Building relationships and managing conflict
  • Improving decision-making and managing change
  • Motivating others through coaching and mentoring
  • Leading teams

May 2019

Medical Interpreter Training: French & Language Neutral

The Cross-Cultural Health Care Program

  • Selected by Atrium Health for the 40-hour Bridging the Gap: Medical Interpreter Training, provided at no cost from May 1 to 28, 2019
  • Interpreter roles, sight translation, ethics, the culture of biomedicine, and memory development
  • Medical terminology, body systems, and terminology study tools

April to May 2017

Immigration Interpreter Training: Language Neutral EWE/MINA

The Southern California School of Interpretation

Immigration law training in English, culminating in an examination of the ability to interpret accurately and efficiently during court hearings involving Ewe/Mina-speaking respondents.

The History of Public Administration, Leadership Across Sectors

Maxwell School of Citizenship

Humanitarian Action Seminar

Maxwell School of Citizenship, Washington, DC

11

Awards & honors

2026Influential Leader and ExecutiveInfluential Women Magazine

2025Committee Chair of the YearThe African Think Tank

2024Volunteer of the YearThe African Think Tank

2014Certificate of Excellence, Event PlanningMont Carmel International Christian Center

2011Certificate of Achievement, Direct Sales & ServicesAllstate Insurance

2011Certificate of New Hire SaleAllstate Insurance

2005Academic Excellence: Highest GPA in Aviation AdministrationSUNY Farmingdale College

2005Award of MeritSchool of Engineering Technologies, SUNY Farmingdale College

2005Certificate of Front-Line LeaderJetBlue University

2004Honors DegreeJetBlue University

2003President’s List & Dean’s ListSUNY Schenectady County Community College

12

Memberships & community service

  • African Studies Association (ASA), 2024 to Present
  • International Public Policy Association (IPPA), 2024 to Present
  • Association of Public Policy Analysis and Management (APPAM), 2022 to 2024
  • National Language Service Corps (NLSC), 2019 to Present
  • American Translators Association (ATA), 2021 to Present

2024 to Present

Community Organizer, French-Speaking Immigrant Leaders

Charlotte, North Carolina

Organizes and guides leaders of Charlotte's French-speaking African community in identifying community challenges and working with the City of Charlotte on integration policy.

2021 to Present

Chairwoman, Board of Directors

Togolese of Charlotte, Inc. | Charlotte, North Carolina

Chairs the board of directors of the association of Togolese nationals in Charlotte.

2018 to 2024

Department Leader

Mont Carmel International Christian Center | Charlotte, North Carolina

Established the interpretation department, trained interpreters, and managed church interpretation services.

2006 to 2024

Sermon Interpreter

Mont Carmel International Christian Center | Charlotte, North Carolina

Facilitated communication between English and French speakers and interpreted sermons for congregations of 100 to 300 people.

2016 to 2020

President & Community Leader

Togolese of Charlotte, Inc. | Charlotte, North Carolina

  • Founded a 501(c)(3) organization supporting Togolese nationals in Charlotte
  • Led the community in defining the organization's mission, vision, strategy, goals, and governance
  • Organized programming, budgeting, and fundraising
  • Established partnerships and collaborations with NGOs in the United States and Togo

2015 to 2018

Public Relations Manager

Mont Carmel International Christian Center | Charlotte, North Carolina

  • Managed public relations, advertising, sponsorships, and internal communications
  • Assisted with the design and restructuring of church operations
  • Coordinated and hosted visits by international guests from African countries